Terms & Conditions

Welcome to Razah Auto Parts. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Use of Services

2. Products and Pricing

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received before products are dispatched.

4. Delivery

We offer island-wide delivery across Sri Lanka. Delivery times and costs vary by location. While we strive to meet estimated delivery times, we are not liable for delays caused by circumstances beyond our control.

5. Returns and Refunds

Due to the nature of auto parts, returns are accepted only for:

• Defective or damaged products
• Incorrect items delivered
• Products not matching the description

Returns must be requested within 7 days of delivery with proof of purchase.

6. Warranty

Products are covered by manufacturer warranties. Warranty terms vary by product and manufacturer. Please refer to the manufacturer's warranty documentation for specific terms and conditions.

7. Limitation of Liability

Razah Auto Parts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Razah Auto Parts and is protected by copyright laws. You may not reproduce, distribute, or modify any content without our written permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy. We collect and use your personal information in accordance with applicable data protection laws.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.